Foreign Brief, an industry-leading source of geopolitical risk insights, recently interviewed our chief growth officer Maya Markovich on the effects of automation on white-collar professions. The piece was a part of Foreign Brief’s TwentyTwenty podcast, a series dedicated to how the events of 2020 have accelerated global trends and made the world’s challenges, like authoritarianism, soft power, data privacy and the future of work, more visible.
In Episode 6: Automation Acceleration, journalist Elizabeth Dysktra-McCarthy explored the value of work in an increasingly automated world with Maya and Dr. Astrid Krenz, Digital Futures at Work Research Centre at the University of Sussex. Covering themes from smart contracts and algorithmic bias to automation heralding a more client-centric approach in legal, Maya noted: “Ultimately, there will always be a need for those who can apply expertise to decisionmaking, strategic and creative tasks. Today, routine work that is not appropriate for lawyers or other service professionals, at high billable rates — busy work that does not significantly improve the quality of services — can be relegated to technology. Lawyers can focus on higher value work, strategic and creative thinking, and issues that demand insight and emotional intelligence.”